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Cancellation Policies
CANCELLATIONS / ADJUSTMENTS
We are an appointment-based salon, therefore last-minute cancellations and adjustments have a major impact on our business. Our 24-hour cancellation policy respects our stylists’ and clients’ time. Cancellations within 24-hours of an appointment will be charged 50% of the service(s) total. Fees are non-refundable and cannot be used towards future appointments.
NO-SHOWS
Any appointment that results in a “no show” will be charged 100% of the service(s) totals that were scheduled. Those who miss three consecutive appointments without contacting the salon will be unable to schedule future appointments.
